Privacy Policy
This Privacy Policy sets out how HAYER APPAREL LIMITED (“we”, “us”, “our”) collects, uses, stores, protects and discloses your personal information and business data when you use our services, visit our website or interact with us (collectively “you”, “your”). This Policy applies to all our wholesale services, website, email communications, phone consultations and in-person interactions. By engaging our services or providing your information to us, you consent to the collection, use and disclosure of your information in accordance with this Policy.
We are committed to protecting the privacy and security of your personal and business data, and complying with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). We will only collect and use your information for legitimate business purposes, and will not sell, rent or trade your personal information to third parties without your explicit consent.
1. Information We Collect We may collect two categories of information: Personal Information and Business & Order Data.
1.1 Personal Information We collect personal information that you voluntarily provide to us, which may include: – Contact details: Your name, job title, email address, phone number and postal address. – Communication data: Records of your emails, phone calls and in-person discussions with our team. – Website usage data: If you visit our official website, we may collect non-identifiable data such as your IP address, browser type, pages visited and time spent on the site (excluding personal identification information).
1.2 Business & Order Data We collect business and order-related data that you provide for our services, which may include: – Business information: Your company’s name, address, registration number, industry and business scope. – Order data: Order quantity, product type, delivery address, payment details and order preferences. – Payment information: Billing details and invoice information (we do not store full payment card information; all payments are processed through secure third-party payment providers).
2. How We Use Your Information We use your information only for legitimate business purposes related to our wholesale bedding services, including: – To process and fulfill your orders: Confirm orders, arrange shipping and deliver products. – To communicate with you: Respond to your inquiries, provide order updates and send service-related notifications. – To process billing and payments: Generate invoices, process payments and provide tax-related documents. – To improve our services: Analyze customer needs and feedback to optimize our product range and customer support. – To comply with legal obligations: Fulfill tax, accounting and other legal requirements under UK law.
3. Data Protection & Security We implement industry-standard technical and organizational security measures to protect your information from unauthorized access, use, disclosure or destruction, including: – Secure storage of electronic data on encrypted servers with restricted access. – Encrypted data transmission via SSL/TLS technology for all online communications. – Restricted staff access: Only authorized team members have access to your information. – Regular security audits and updates of our data storage and processing systems.
4. Your Data Protection Rights Under UK law and GDPR, you have the right to access, correct, erase, restrict or object to the processing of your personal information, and to withdraw your consent at any time. To exercise any of these rights, please contact us via email (admin@hayerapparel.shop) or phone (+44 7945 380248).
5. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. We recommend that you review this Policy regularly.